How to cancel your subscription or delete your account

This guide outlines how to cancel a subscription for an individual product (Buffer Publish or Buffer Analyze), as well as how to completely delete your Buffer account.

📝 Only the account owner is able to access billing pages or delete accounts.

This article contains the following sections:

  1. Cancelling your Buffer Publish or Analyze Subscription
  2. Permanently deleting your Buffer account

Cancelling your Buffer Publish or Analyze Subscription

  1. Click on your profile avatar at the top right of your dashboard and then click Account.

  2. Select the Billing tab.

  3. Choose Publish or Analyze, then click Cancel Plan.

Permanently deleting your Buffer account

⚠️ Please keep in mind that this is permanent and will delete all accounts associated to this email address. If you're subscribed to Publish, Analyze, or both, all of those subscriptions will be cancelled and your accounts will be deleted. Any posts you have published to your social media accounts through Publish will remain in place.

  1. Click on your profile avatar at the top right of your dashboard and then click Account from the drop down menu. You can access this menu from either the Publish or Analyze dashboard.

  2. Click Delete My Buffer Account towards the bottom of the page.

  3. Enter your password and click Confirm.
  4. Choose the reason you're deleting your account, tick the "Yes, I'd like to delete my account" checkbox, and click Delete my account.
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