After 10 failed login attempts, your account will be locked, and you will need to wait one hour before trying to log in again. If you think your account has been locked in error, or you'd like to access your account sooner than one hour, please feel free to get in touch with us from the same email address you use to login to Buffer so we can unlock your account. Please include your IP address when you get in touch, which you can grab at http://www.whatsmyip.org/.