How to adjust your Facebook Page role to Admin

Now that you know that your Page is setup with Meta Business Suite, we can double check to see if you are setup properly as an admin within that Business Suite account. If your Page is not set up with Meta Business Suite, you can jump down to Page Role Guidance within Facebook Page Settings. 

For Classic Pages Experience

Looking up at that screenshot again, you’ll see who is listed as an admin on your Page under Existing Page Roles. If your profile photo has been replaced with a briefcase icon (see the middle arrow below), you are likely to have the correct permissions enabled and should be able to connect and reconnect your Facebook Page to Buffer.

For New Pages Experience

1. You’ll first head to your Meta Business Suite Settings (or click this link).

2. If you land on a page with multiple Business Suite accounts, first click on the account for the Facebook Page you’re trying to access. If you don’t see the Business Suite account that you’re looking for, you aren’t properly setup as an admin within that Business Suite, and you’ll want to ask someone else on your team to lend a hand.

3. Click Pages under the "Accounts" section and ensure that the name of the person you'd like to give admin access to is added to this list, and that they also have the Manage Page setting toggled on.

   

   Your team member is now connected in one of the two places necessary within Meta Business Suite. Let’s get on to the second.

4. Click on People under the "Users" section and ensure that your team member's name is added to the list, and that they have the Manage Page setting toggled on.

That's it! Your team member should now be ready to connect your Facebook Page or associated Instagram account to Buffer, and you can skip the steps below.

Page role guidance within Facebook Page settings

If your Facebook Page is not part of Meta Business Suite, you can setup your admin access right through the Facebook Page settings themselves.

During this process, you'll need to make sure that your personal Facebook profile is an admin on the Facebook Page that you want to connect/reconnect or that is linked to the Instagram channel you want to connect/reconnect. Below are the steps you’ll follow to make sure of that.

Page Role settings for Classic Pages Experience

1. Head over to Facebook and navigate to the list of Pages you have access to (or click this link). Click on the Page you want to view.

2. Once you're in your Page, click Settings in the left hand sidebar.

   

3. Click Page roles on the left hand side.

   

4. You’ll need to see your own personal profile listed as an admin under the "Existing Page roles" section, as shown below.

   

If you have any other role listed (Editor, Analyst, Advertiser, etc.), you will not be able to authorize the connection. In this case, you'll need to get in touch with the admin of the Page and ask them to grant you the admin role, or alternatively, you can ask them to connect the Facebook Page or Instagram channel to Buffer.

It's also important to note that it is not possible to connect a Facebook Page if you are an admin through inheritance from a parent Page. If you see yourself listed on the Page Roles section under a section labeled "Admin (inherited from parent Page)", then unfortunately you will not be able to authorize the connection between the Facebook Page and Buffer.

Page access settings for New Pages Experience

1. In Facebook, open your Page and be sure you’re logged in as your Page so you can manage it.
2. Click Professional Dashboard in the menu on the left.
3. Click Page Access in the menu on the left. 
   
4. Now, click your name and a popup will appear. It should say, "This person has full control." 
   
5. If it doesn't, you'll need someone on your team with full control to adjust your permissions.