Best practices for account security

Enabling two factor authentication

Each user that you add to your Organization will have their own unique login. To ensure the security of your accounts, we encourage you and your users to enable two factor authentication, which adds an extra layer of security to your Buffer account. Whenever you log into your account, after entering your username and password, you'll be asked for a second authentication code. Two factor authentication codes can be generated either via text message (SMS) or Google Authenticator (available on iOS and Android).

Managing billing details

To ensure that billing details remain secure, and subscriptions are not altered without the correct authorization, only the account owner is able to access the Billing area. Because of this, it's important to consider who the account owner should be, and which email address is used. We recommend using an email address that is actively monitored, since failed payment alerts, and other important emails, will be sent to that address.

If the account owner is leaving the Organization, please get in touch with us so we can transfer the account ownership to somebody else within your team.

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