Using two-factor authentication in Buffer

Enabling two-factor authentication adds an extra layer of security to your Buffer account. After entering your username and password to log into Buffer, you'll be asked for a second authentication code. Two-factor authentication codes can be generated via email or an authentication app, such as Google Authenticator or Authy (available on iOS and Android). Learn more about Google Authenticator here.

In this article:

Enabling two-factor authentication

These are the steps you'll take to enable two-factor authentication for your account:

  1. Click on your profile avatar at the top right of dashboard, and click on Settings.
  2. Toggle "Two Factor Authentication" to Enabled (it will turn blue).

  1. Click Email or Authenticator App, depending on which method you'd prefer.
  • If you choose to authenticate via email, you'll receive an email with a confirmation code. Enter the code in Buffer and click Confirm.
  • If you chose to authenticate via an authenticator app, open the app (such as Google Authenticator or Authy) on your phone and scan the QR code. Then, click Next. Once scanned, your authenticator app will display a 6-digit code. Enter this code and click Next.

Note on authenticating via authenticator app: If you lose your phone, you could get locked out of your Buffer account. Copy and save the one-time recovery code in a safe place so you can use it later if you're not able to log in with your phone.

  1. Finally, click Done, and you should be all set!

Disabling two-factor authentication

Need to turn two-factor authentication off? You can do so with a few quick steps:

  1. Click on your profile avatar at the top right of dashboard, and click on Settings.
  2. Toggle "Two Factor Authentication" OFF.
  3. You'll be emailed a one time code.

    Confirmation pop-up to enter a code to disable 2FA

  4. Enter the code that's been emailed to you and click Confirm to complete the process.

Still having trouble signing into Buffer? Reach out to us at hello@buffer.com and our Customer Advocacy team will be standing by to help.

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