Why you pay for your channels when upgrading from the Free plan
Our Free plan includes space to connect 3 social channels with access to basic publishing tools. When you upgrade to a paid plan, you move to a plan that offers advanced publishing, analytics, and engagement features for all of your connected channels.
Paid plans are charged per channel so if you upgrade from the Free plan, you’ll pay for each of the channels you have connected, including the 3 you already had on the Free plan.
We understand this might feel a bit confusing at first. You’re not being charged for something you previously had for free, instead you’re paying to unlock the full set of tools for those channels, in addition to being able to purchase additional channel slots if needed.
If you want to adjust the number of channels you manage after upgrading, you can add or remove a channel slot using these steps.