Enabling email notifications in Buffer
Would you like to receive an email notification when your queue needs topping up or if a post fails to send? If so, follow the instructions below.
In this article:
- Accessing email notifications
- Available notifications
- Setting a default timezone for notification emails
- Unsubscribing from all Buffer emails and notifications
Accessing email notifications
Click your profile icon avatar in the bottom left of your dashboard and then click on Settings > Notifications.
Available notifications
The table below outlines the various notifications you can enable/disable.
| Daily Post Recap | We'll send a daily email reviewing the previous day’s posts and upcoming scheduled posts. |
| Weekly Report Card | We'll send a weekly report on channel and post performance. |
| Published Post Confirmations | We'll send an email notification when the status of your queue changes, such as when posts successfully publish |
| Post Failures | We'll send an email if a post in your queue fails to be published. |
| Reminders | Receive reminders to post and build a consistent content creation habit with Buffer. |
| Collaboration | We'll send emails about contributions from team members. For example, if a post is awaiting approval. |
| Channel Connection Updates | We'll send an email about your connected channels. For example, when a channel is disconnected. |
| Billing and Payment Reminders | We'll send an email related to billing and payment reminders. |
| Getting Started with Buffer | We'll send useful tips and best practices for getting the most out of Buffer. |
| Social Post Prompts and Ideas | We'll send an email with daily inspiration and AI prompts for generating social media content. |
| Milestones | We'll send emails celebrating your social media achievements with Buffer. |
| User Feedback and Research | We'll send emails to participate in user feedback and research to help make Buffer better. |
| Buffer Product Updates and News | We'll send an occasional email to help you get the most out of Buffer, including new features and product announcements. |
| Buffer's Social Media Weekly Newsletter | We'll send an email with Buffer's latest blog posts and curated advice to help you grow on social media. |
| Buffer's Open Blog Newsletter | We'll send an email with blog posts on Buffer's open culture and our commitment to transparency. |
| Buffer Careers | We'll send an email with the latest career opportunities and role openings at Buffer. |
| Community Notifications (in Beta) | We’ll send hourly emails with unreplied comments on Community-supported channels during the first 24 hours after your post is published. |
📝 Notes
- If you have a Team plan, your users with Full Posting Access will receive notifications related to the social channels they are invited to.
- Transactional emails such as notifications when a payment fails or when your card is expiring will still be sent even if you opt out of billing related emails or use the global unsubscribe toggle. You cannot opt out of security and password related emails.
Setting a default timezone for notification emails
You can also set a global timezone within Buffer to make sure your email notifications get sent according to your timezone. Setting a global timezone will also ensure any new connected channels are set to the timezone as well.
To find this setting:
- Click your profile avatar in the bottom left of your dashboard
- Choose Settings.
- Click on Preferences on the left side of the page.
- Click on the timezone that's listed and search for a city in your timezone and select it.
Unsubscribing from all Buffer emails and notifications
If you'd like to stop receiving all emails and notifications from Buffer at once, use the Unsubscribe from all emails and notifications toggle at the top of the Notifications settings page.
When this toggle is on:
- Every per-topic notification switch below is disabled and a warning notice appears explaining that the global unsubscribe overrides individual preferences.
- All email and push notifications from Buffer are paused, apart from transactional emails (see note below).
⚠️ Important: Turning this toggle back off does not restore your previous topic selections. All topic switches will start off, and you'll need to re-enable each one you want.
📝 As before, transactional emails (payment failures, expiring cards, security, password) will still be sent even with the global unsubscribe enabled.