Each time Buffer gets ready to publish a new post, it verifies the social channel name and profile image. If you’ve recently edited either of those, you may not see the change reflected in your dashboard until the next time a post is scheduled to be published. At that point, we will identify the change and all channel details should then be updated. This includes your Instagram Shop Grid as well.

Each time Buffer gets ready to publish a new post, it verifies the social channel name and profile image. If you’ve recently edited either of those, you may not see the change reflected in your dashboard until the next time a post is scheduled to be published. At that point, we will identify the change and all channel details should then be updated. This includes your [Instagram Shop Grid](https://support.buffer.com/en-us/articles/instagram-shop-grid-and-grid-preview-sAVyO9orQn) as well.

If this doesn’t update, you may need to [refresh the channel](https://support.buffer.com/en-us/articles/refreshing-a-channel-in-buffer-7oDS4jk7l1).


Why isn't my social channel name or profile image updating?

Connecting and publishing to your Facebook Group with Buffer

Connecting or refreshing channels as a user of an organization

Connecting your channels to Buffer

Connecting your Facebook Page to Buffer

Connecting your Instagram account to Buffer

Differences between Facebook Pages and profiles

Disconnecting a channel from Buffer

Facebook error library

Getting Instagram locations (Facebook Authorization Required)

Google Business Profile error library

Instagram error library

Pinterest error library

Refreshing a channel in Buffer

Setting posting goals in Buffer

Setting up Facebook Domain Verification

Supported channels

Troubleshooting Facebook connections

Unlocking a locked channel in Buffer

Using channel groups in Buffer

What the TikTok ban means for your Buffer account

Working with multiple Instagram accounts

X/Twitter error library

YouTube error library

“Unavailable” channels are likely connected to another Buffer organization

Channel Management

Buffer pricing and features

Getting started with Buffer's analytics features

Getting started with Buffer's Community feature

Getting started with Buffer's mobile app

Getting started with Buffer's publishing features

Moving to Buffer from another tool?

Using Buffer Home

Using Buffer in another language

Using Buffer's keyboard shortcuts

What are the benefits of Buffer's new plans?

What happens when you downgrade to the Free plan

What is Buffer and where can I watch a demo?

Getting Started

Using Bluesky with Buffer

Using Facebook with Buffer

Using Google Business Profiles with Buffer

Using Instagram with Buffer

Using LinkedIn Capabilities in Buffer

Using LinkedIn with Buffer

Using Mastodon with Buffer

Using Pinterest with Buffer

Using Threads with Buffer

Using TikTok with Buffer

Using X/Twitter with Buffer

Using YouTube Shorts with Buffer

Buffer Social Network Guides

Adding mentions (tags) in posts

Character limits for each social network

Creating and managing tags

Creating ideas in Buffer

Creating ideas in the Buffer mobile app

How hashtags work in Buffer

How to add location tags to Instagram posts

How to upload posts in bulk to Buffer

Instagram Shop Grid and Grid Preview

Using Buffer's AI Assistant

Using content feeds in Buffer

Using Templates in Buffer

Creating Posts

Adding or removing a channel slot from Buffer

Buffer's accepted payment methods

Buffer's nonprofit discount

Buffer's Startup Program

Buffer's W9

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How to cancel your subscription or delete your account

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Why was my credit card declined?

Why you pay for your channels when upgrading from the Free plan

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Adding alt text to your images

Attaching images, videos, and other media to your posts

Editing your images in Buffer

Ideal image sizes and formats for your Buffer posts

Instagram's accepted aspect ratio ranges

Sharing Facebook and Instagram links through Buffer

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Shortening and unshortening links

Troubleshooting issues with suggested media and link details

Troubleshooting video uploads in Buffer

Managing Media

Adding music, stickers, and other effects to Instagram and TikTok posts

Buffer browser extension

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Flagging posts as AI-generated in Buffer

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How many posts can I schedule in advance?

How to avoid being logged out when using the Buffer browser extension in Safari

How to delete posts and drafts in bulk

How to duplicate posts in Buffer

How to use Buffer's calendar feature

How to use the All Channels view in Buffer

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Is it possible to schedule one post to repeat multiple times?

Re-ordering posts in your queue

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Scheduling Instagram posts, reels, stories, and notifications

Scheduling posts

Scheduling reposts/retweets

Troubleshooting "Whoops! Buffer's servers couldn't be reached" error

Understanding streaks in Buffer

Using notification publishing

Using Post Groups in Buffer

Where does Buffer publish my post from, and which regions will see it?

Why aren't my Instagram posts sending automatically?

Scheduling Posts

Adding users and setting up permissions

Changing user permissions in your organization

Changing your Buffer account name and avatar picture

Collaborating on content with Notes

Consolidating multiple Buffer accounts

Getting started as a user in an organization

Managing and approving draft posts

Removing a user from your organization

Renaming your Buffer organization

Switching organizations on the web

Using Buffer as an agency

Team Collaboration

Understanding sent post metrics within Buffer's Publish dashboard

Understanding UTM parameters and Google Analytics

Using Buffer Analyze

Using Insights in Buffer

Why your data in Buffer Insights might look different from native analytics

Analyzing Your Data

How comments work across each social network in Buffer Community

Understanding your comment score in Buffer Community

Using Community in Buffer

Using Mentions in Buffer Community

Engaging with Comments

Can I use Buffer in another language?

Changing the owner of your Buffer account

Changing your email address or password in Buffer

Enabling email notifications in Buffer

How to adjust your browser's zoom or font size

How to fix login issues in Buffer’s mobile app

How to switch the desktop version of Buffer to light/dark mode

I can’t log in to my Buffer account

Opening Buffer in an incognito or private window, how to safelist Buffer, and using a VPN

Pausing your queue

Saving custom views in Buffer

Setting up your timezones and posting schedules

Tips on taking screenshots and screen recordings

Using two-factor authentication in Buffer

Verifying your Buffer email address and logins

Account Settings

How to set up an email signup form on your Start Page

Report Start Page or content published via Buffer

Using Start Page with Buffer

Start Page Landing Page

Adding alt text to your images on the Buffer mobile app

Adjusting "Allow Paste" permissions in iOS

Connecting and managing channels on the Buffer mobile app

Creating and managing tags on the Buffer mobile app

Creating, managing, and approving draft posts on the Buffer mobile app

Duplicating posts on the Buffer mobile app

How to adjust audio settings on the Buffer mobile app

How to delete posts in bulk on the Buffer mobile app

How to switch the Buffer mobile app to light/dark mode

Instagram Shop Grid on the Buffer mobile app

Managing subscriptions from the App or Google Play Store

Pausing your queue on the Buffer mobile app

Saving ideas and sharing content using the Buffer mobile extension

Scheduling Instagram posts, reels, stories, and notifications on the Buffer mobile app

Why isn't my social channel name or profile image updating?

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