Engagement

Jess Williams | @ Buffer

Every time a Facebook or Instagram comment goes unanswered, an opportunity to create a lifelong customer is lost. By contrast, the best marketers today are building loyal fans and followers by interacting with their audien...

Jess Williams | @ Buffer

When you're engaging with your Facebook and Instagram comments, you’ll notice some helpful small icon indicators on the thumbnails that let you quickly see how many unanswered comments you have and the sentiments you’ll fi...