Subscriptions and billing

Kelly Vass | @ Buffer

⭐️ This article applies to anyone on our pay-per-channel pricing, released to new customers in August of 2021. If you're an existing customer on our Pro, Premium, or Business plans, this article won't yet apply to your bi...

Lexi | @ Buffer

Our Free plan is limited to 3 social channels with some limited publishing tools. To work with 4 or more channels, you'll need to subscribe to a paid plan, which then includes all the advanced publishing, analytics and eng...

Hannah Voice | @ Buffer

This guide outlines how to cancel your plan subscription, as well as how to completely delete your Buffer account. 📝 Only the account owner is able to access billing pages or delete accounts. This article contains the fo...

Jess Williams | @ Buffer

This guide outlines how to change your subscription or billing details. If you are not sure which plan is right for you, you can view our features comparison here. If you're currently on a trial, please see this guide for ...

Jess Williams | @ Buffer

This guide outlines where to find your payment receipts or invoices for your Buffer subscription. Click on your profile avatar at the top right of your dashboard and then click Account. Select the Billing tab. Invoi...

Darcy Peters | @ Buffer

⭐️ This article applies to anyone on our pay-per-channel pricing, released to new customers in August of 2021. If you're an existing customer on our Pro, Premium, or Business plans, this article won't yet apply to your bi...

Hannah Voice | @ Buffer

If you currently have multiple Buffer accounts and you’re looking to consolidate, you'll need to decide which plan you'd like to subscribe to. Check out all of our plans and pricing here. A social channel can only be conne...

Hannah Voice | @ Buffer

There are a number of common reasons why a credit card might be declined. Regardless of the reason, if your credit card has been declined, we recommend that you update your account with the most recent credit card details....

Hannah Voice | @ Buffer

Unfortunately, we do not have a way to cancel subscriptions or issues refunds for purchases made through the iOS App Store. Please follow the steps in this guide to cancel your Buffer subscription and request a refund for ...

Hannah Voice | @ Buffer

Unfortunately, we do not have a way to cancel subscriptions for purchases made through the Google Play Store. Please follow the steps in this guide to cancel your Buffer subscription. Go to the home screen of your Android...

Hannah Voice | @ Buffer

Your Buffer account may be downgraded to the Free plan under the following circumstances: You explicitly choose to downgrade from a paid plan to the Free plan. You've been on a free trial of our paid plans and you don't u...

Darcy Peters | @ Buffer

Every now and then, due to business changes or other conditions, we need to rethink which tools we use. Buffer’s flexible pricing allows you to add or remove social channels (and therefore, cost), whenever you need. Howeve...

Nate Hanson | @ Buffer

If you need Buffer's W9 in order to use Buffer, you can find the latest copy for 2022 here.