Managing channels

Hannah Voice | @ Buffer

The access token for your social channels will become expired from time to time. While this can be frustrating, it's good to keep in mind that this is normal behavior and is usually the result of the social network making ...

Hannah Voice | @ Buffer

Social channels will need to be refreshed from time to time. While this can be frustrating, it's good to keep in mind that this is normal behavior and is usually the result of the social network making a change to keep you...

Jess Williams | @ Buffer

This guide can help you get past roadblocks if your Facebook or Instagram channel's access token expires, if we can't find a specific Facebook Page or group you're trying to connect, or if you encounter an "unknown" error ...

Hannah Voice | @ Buffer

Follow the steps below to remove a channel from your Buffer account. 📝 Removing a channel by following the steps below does not automatically remove its corresponding channel slot that you’ve paid for if you’re on the Ess...

Hannah Voice | @ Buffer

If you downgrade to the Free plan, any channels above the limits of the Free plan will become locked. We would recommend removing any channels that you no longer need, which will then unlock the channels you're looking to ...

Jess Williams | @ Buffer

The permissions that Buffer needs in order to pull in boosted posts data will be granted during the process of connecting a Facebook page or Instagram business account. However, if your Facebook page or Instagram account w...

Hannah Voice | @ Buffer

Each time Buffer gets ready to publish a new post, it verifies the social channel name and profile image. If you’ve recently edited either of those, you may not see the change reflected in your dashboard until the next tim...