Allowing ad data to display boosted post metrics

The permissions that Buffer Analyze needs in order to pull in boosted posts data will be granted during the process of connecting a Facebook page or Instagram business account.

However, if your Facebook page or Instagram account was connected before boosted posts data was available in Analyze (August 2020), you will need to allow an additional permission that wouldn't have previously been granted. You can do this by following these steps:

  1. Click on your profile avatar at the top right of your dashboard and then click on Settings.
  2. Click Allow under the Ad Permission header.

📝 When you connect a new channel, we will backfill the last 90 days of boosted posts and you should see that data within a few minutes. After that, the data will be updated approximately every six hours but will exclude today's data.

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