Instagram works a bit differently than other social networks, and not all posts can be published automatically. Buffer offers both direct scheduling (posts that can be published automatically) and reminders (posts that you’ll receive a push notification for). The scheduling process is the same for both, but the type of content you’re sharing will determine whether the post can be published automatically or not. Learn more about how Instagram works with Buffer here. When you schedule a post, we'll send you an alert if it's going to be scheduled as a reminder.
This article contains the following sections:
- Video walkthrough
- Creating your Instagram post
- Tagging users in images
- Adding first comments and using the hashtag manager
- Adding Shop Grid links
- Scheduling your Instagram post
In the video below, Katie walks you through how to schedule Instagram posts and stories using Buffer.
Creating your Instagram post
To get started, select your Instagram account on the left hand side of your dashboard.
Open the composer at the top of your queue.
Upload the image(s) or video you'd like to include in your post and then type in or copy and paste the caption you'd like to use.
If you'd like to add a location to your post, start typing any location name or type the name of a Facebook Page you'd like to point to the location of.
- Images and videos must be within Instagram's accepted aspect ratio range (between 4:5 and 1.91:1 for images and between 4:5 and 16:9 for videos), in order to be published automatically. If the image or video falls outside of this range, the post will be scheduled as a reminder instead.
- Videos must be between 3 and 60 seconds. If your video is not within this range, you'll see a message letting you know. You'll need to adjust the video and then re-upload it.
⭐️ The features below (image tagging, first comment scheduling, hashtag manager, and Shop Grid) are available on the Essentials plan. Learn more about our plans and pricing here.
Tagging users in images
User tagging is only available on single images that are being published automatically. It’s not available for posts that include multiple images (carousel posts), videos, or posts that are being sent as reminders.
After uploading an image to your post, click the Tag button on the image.
Click the location on the image you’d like to add a tag, enter the @ handle and then click Add Tag.
A link to the Instagram account will appear on the right hand side. You’re able to add up to 20 tags on an image. If you need to remove a tag, click the x icon to the left of it on the right hand side. Once you’ve finished adding your tags, click Save and then continue scheduling your post as normal.
📝 Due to limitations in Instagram's API, we are not able to auto-complete the @ handle and you will need to enter the exact @ handle of the Instagram user you’d like to mention. Additionally, we’re not able to check if the Instagram account is private or even if it exists. Therefore, we strongly encourage you to check each link that appears on the right hand side to ensure the correct @ handle has been entered and the account is not private. If any tags on your image are for private users, or for an account that doesn’t exist, the post will fail to publish and you’ll see an error message.
Using the first comment and hashtag manager features
If your post is set to be published automatically, you'll also have the option to include a first comment. Adding a first comment is helpful if you want to incorporate any information not ideally shown in your caption. What you share in your first comment, and if you use this feature at all is completely up to you!
All you need to do to ensure a comment publishes at the same time as your post is to type your first comment into the first comment field. That's it! 🎉 You now have a comment in the queue and ready to publish alongside your Instagram caption.
From there, you can think about whether or not you'd like to include a group of hashtags from your hashtag manager to your caption in the Buffer composer.
Hashtags are a great way to make your posts more discoverable on Instagram, and Instagram has shared with the world that they specifically look for hashtags inside captions (not comments). When scheduling directly (not through a reminder) and with an Essentials plan, the hashtag manager makes it easy to create and save groups of hashtags so that you can build a library of options, experiment with different variations, and easily reuse your top-performing hashtags.
⚠️ Don't see the first comment field or the # symbol? Click Settings in the upper-right and make sure the toggle for "Set Instagram Reminders for all posts" is disabled.
Below are the steps to use the hashtag manager.
- You'll click the # symbol first.
If you haven't yet created any hashtag groups, click Create Hashtag Group. Enter a name for your group and add the hashtags you'd like to include. Toward the bottom of the content area, you'll be able to see how many hashtags you have remaining so that you don't exceed Instagram's limit of 30 hashtags per post. Once you're happy with your hashtags, click Save Hashtag Group. (Groups can be edited or deleted by hovering over the group and clicking the three dots on the right-hand side. To delete a group, click Delete Group.)
You'll now see all of your groups listed in the hashtag manager. To add a group of hashtags to your post, place your cursor where you'd like to add your hashtags in the caption, hover over the group and click Insert. You are able to insert multiple groups, but keep an eye on the hashtag counter to make sure you don't exceed Instagram's limit of 30 per post.
- The hashtag manager is universal across your team. If you have multiple users in your organization, the hashtag groups that you create and save will be available for everyone to use.
- Based on Instagram's advice, hashtag groups are best suited to populate into the caption/composer for the purposes of reach. However, if you'd prefer to add hashtag groups to the first comment instead, you can do that by cutting them from the caption/composer and pasting them into the first comment area.
Adding Shop Grid links
If you're using Shop Grid, add the link you'd like to direct users to within the Shop Grid Link field.
Scheduling your Instagram post
Once your post is ready, you'll have a few scheduling options, described below.
- Add to Queue (default): Your post will be added to the next available time slot from your posting schedule. Depending on the type of post, it will either be published automatically at the right time, or you'll receive a reminder to your phone at that time.
- Share Next: Your post will be saved at the top of your queue and be the next one to be published. Other posts in your queue will be bumped down one time slot. This option is only available on our paid plans.
- Share Now: Your post will be published immediately, essentially skipping the queue. If the post is scheduled as a reminder, the notification will come through to your phone right away.
- Schedule Post: You will be able to choose a custom date and time in the future for the post to be shared.
If your post was scheduled as a reminder, you'll see a bell icon in the queue. At the time the post is due to be published, the reminder will be sent as a push notification to your phone. Learn more about notifications and posting here.