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Using Shopify with Buffer

With over 1 million businesses in 175 countries on Shopify, it is one of the most popular e-commerce platforms in the world. With the Shopify integration for your Buffer analytics dashboard, you now have your Shopify and social media data in a single tool.

Let’s jump right in and learn how you can create modern visual reports integrating both your Shopify and social media metrics.

This article contains the following sections:

These features are available for Shopify

Publishing Analytics Engagement

Connecting and refreshing your Shopify channel

📝Currently, you are only able to connect one Shopify store to Buffer at a time.

To see a step-by-step guide and troubleshooting steps, checkout the article: Connect your channels to Buffer.

At this time, Buffer is not approved as a "listed" app by Shopify as our platform is not an extension that can be downloaded and connected directly to a Shopify store. However, we've built our app in accordance with Shopify's API License and Terms of Use and we adhere to the principles set out here in order to continue having access to their API.

If your connected Shopify account requires a refresh, check out the article Refreshing a channel in Buffer.

Scheduling Shopify posts

Buffer’s publishing features are not available for Shopify.

Engaging with Shopify posts

Buffer’s engagement features are only available for Facebook and Instagram.

Shopify analytics

If you’re on the Essentials, Team, or Agency plans, you’ll find all of your stats within the analytics tab.

To dive straight in, select Shopify on the left-hand side of your analytics dashboard and and check out our guide on the Shopify performance overview.

Shopify error library

If you're hitting Shopify errors in Buffer, feel free to reach out to our Customer Advocates for help.

📝Do you have a Shopify feature suggestion? We’d love for you to submit or upvote it here on our feature suggestions board.

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